Privacy Policy

1. Scope & Controller

This policy applies to websites, web apps, and mobile apps operated by AAICognitive SRL. The data controller is AAICognitive SRL, located at Romania, Sibiu, Dimitrie Anghel 2, 550327. For privacy inquiries, email dpo@oddshaven.ai.

2. Data We Collect

We do not collect special categories of data (e.g., health, race, religion) nor do we intentionally collect precise geolocation.

3. Sources

We obtain data directly from you (forms, account setup), automatically via our Service (cookies, logs), and from service providers (payment and authentication partners) necessary to run subscriptions and user accounts.

4. How We Use Data & Legal Bases

• Provide the Service: authenticate you, deliver content, maintain availability.
• Billing & subscriptions: process payments, prevent fraud and handle taxes, receipts.
• Improve & secure: diagnose issues, analyze usage, defend against abuse.
• Communications: service emails, critical notices; marketing only with consent where required.
• Compliance: honor user rights requests, maintain records.

5. Sharing & Processors

We do not sell personal data. We share information with trusted processors strictly to operate the Service. Typical processors include:

A current list of key processors is: Outseta, Stripe (may change as our stack evolves). We require data‑processing agreements where applicable.

6. Cookies & Similar Technologies

We use strictly necessary cookies for login and security, and (with consent where required) performance/analytics cookies. You can control cookies via your browser settings. Removing necessary cookies may break login. If we use a consent banner, your choices are honored.

7. AI & Automated Processing

We use AI/ML to generate football analytics and to filter spam/abuse. We do not use automated decision‑making that produces legal or similarly significant effects about you without human oversight. Input you provide (e.g., feedback) may be processed by our models or by contracted AI providers under confidentiality and data‑processing terms.

8. Security

We apply industry‑standard safeguards including encryption in transit, role‑based access, least‑privilege principles, and logging. No system is perfectly secure; we encourage strong passwords and multi‑factor authentication where available.

9. Retention

We keep personal data only as long as needed for the purposes above and to comply with legal, accounting, or reporting obligations. Typical periods: account data retained while the account is active; billing records retained for statutory periods; support emails kept for operational history unless you request deletion where feasible.

10. International Transfers

If data is processed outside your country, we use appropriate safeguards (e.g., Standard Contractual Clauses or equivalent mechanisms) to protect it, and minimize cross‑border transfers where possible.

11. Your Privacy Rights

To exercise rights, email support@oddshaven.ai. We may require verification.

12. Children

Our Service is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to delete it.

13. Changes

We may update this policy from time to time. If changes are material, we will provide reasonable notice (e.g., email or in‑app) when required. Your continued use after the effective date means you acknowledge the updated policy.

14. Contact

Questions or requests? Contact AAICognitive SRL at support@oddshaven.ai. For billing/subscription questions, visit your billing portal.